Microsoft Communicator Guia de Resolução de Problemas

Published: July 2007 Microsoft Office Communicator 2007 Getting Started Guide

2 | Microsoft Office Communicator 2007 Getting Started Guide Figure 1.1. The Office Communicator Contact List and Contact Card Enhanced Presence a

Microsoft Office Communicator 2007 Getting Started Guide | 3 Figure 1.2. Access levels determine the amount and type of presence information that

4 | Microsoft Office Communicator 2007 Getting Started Guide  Ability to start a conference call by selecting a group in the contact window. You ca

Microsoft Office Communicator 2007 Getting Started Guide | 5 Figure 1.4. Communicator Call in the Call options menu  Call forwarding options. I

6 | Microsoft Office Communicator 2007 Getting Started Guide Office Communicator 2007 Documentation The following documentation is available for Comm

Microsoft Office Communicator 2007 Getting Started Guide | 7 Chapter 2: Getting Started In this chapter, we will cover:  Software and hardware req

8 | Microsoft Office Communicator 2007 Getting Started Guide  A half-duplex or full-duplex sound card. Half-duplex audio allows only one person to

Microsoft Office Communicator 2007 Getting Started Guide | 9 Starting Communicator and Signing In Typically, Communicator is configured for you by yo

Microsoft Office Communicator 2007 Getting Started Guide | 11 Part 2 Contact Management, Presence and Instant Messaging In this Part: Chapter 3: Mana

Information in this document, including URL and other Internet Web site references, is subject to change without notice. Unless otherwise noted, the c

Microsoft Office Communicator 2007 Getting Started Guide | 13 Chapter 3: Manage Your Contact List Your Contact List is a list of co-workers, family,

14 | Microsoft Office Communicator 2007 Getting Started Guide Figure 3.1 below shows the Office Communicator window, and points out the portions of t

Microsoft Office Communicator 2007 Getting Started Guide | 15 3. You can drag existing contacts from the Contact List into the group or use the Comm

16 | Microsoft Office Communicator 2007 Getting Started Guide contacts, but you can make calls to the contact’s home, business, and or mobile phone n

Microsoft Office Communicator 2007 Getting Started Guide | 17 When you add a public instant messaging contact using the Outlook Contacts folder, you

18 | Microsoft Office Communicator 2007 Getting Started Guide View a Person’s Contact Card A person’s contact card provides details about the contact

Microsoft Office Communicator 2007 Getting Started Guide | 19 To change the way you view contacts  Click the Change View button , as shown below i

Microsoft Office Communicator 2007 Getting Started Guide | 21 Chapter 4: Customize Your Presence Information Communicator provides a full set of pers

Table of Contents Part 1 Overview ...

22 | Microsoft Office Communicator 2007 Getting Started Guide Meeting Subject X Free Busy X X X Working Hours X X X Endpoint Location X X

Microsoft Office Communicator 2007 Getting Started Guide | 23 Control Access to Your Presence Information with Access Levels With Communicator, you u

24 | Microsoft Office Communicator 2007 Getting Started Guide Assign Access Levels when someone adds you to their Contact List When a person adds you

Microsoft Office Communicator 2007 Getting Started Guide | 25 Home Phone number Other Phone number Team Work Phone number Mobile Phone number Compan

26 | Microsoft Office Communicator 2007 Getting Started Guide For example, a person with a Team access level to your presence information can interru

Microsoft Office Communicator 2007 Getting Started Guide | 27 Chapter 5: How to Contact Others Each contact in your Contact List has a Presence butto

28 | Microsoft Office Communicator 2007 Getting Started Guide Figure 5.1. The Contact List for Alex Robinson

Microsoft Office Communicator 2007 Getting Started Guide | 29 Table 5.1 below describes each Presence button and the accompanying status text. Table

30 | Microsoft Office Communicator 2007 Getting Started Guide Presence button Contact status Description Blocked This indicator is displayed in your

Microsoft Office Communicator 2007 Getting Started Guide | 31 Get Notified When a Contact’s Status Changes Communicator can notify you of changes in

Manually Change Your Presence Information ...25 Chapter 5: How to Contact Others

Microsoft Office Communicator 2007 Getting Started Guide | 33 Chapter 6: Send and Receive Instant Messages With Communicator, you can start an instan

34 | Microsoft Office Communicator 2007 Getting Started Guide Figure 6.1. The Office Communicator window and the Conversation window To start an i

Microsoft Office Communicator 2007 Getting Started Guide | 35 Add Emoticons to Instant Messages Emoticons are graphic images that you can use in your

36 | Microsoft Office Communicator 2007 Getting Started Guide Format Instant Messages With Communicator, you can change the font, font size, and colo

Microsoft Office Communicator 2007 Getting Started Guide | 37 Figure 6.3. The instant message invitation alert To accept an instant message invita

Microsoft Office Communicator 2007 Getting Started Guide | 39 Part 3 Conferencing and Collaboration In this Part: Chapter 8: Getting Started with Uni

Microsoft Office Communicator 2007 Getting Started Guide | 41 Chapter 8: Getting Started with Unified Communications Conferencing With Office Commun

Part 4 Phone and Video ...53 Chapter 12:

42 | Microsoft Office Communicator 2007 Getting Started Guide By default, Office Communicator detects your audio and video devices so that you do not

Microsoft Office Communicator 2007 Getting Started Guide | 43 Chapter 9: Conferencing with Communicator Office Communicator 2007 is designed to suppo

44 | Microsoft Office Communicator 2007 Getting Started Guide Figure 9.1. A contact group is selected to start an IM conference In the Conversatio

Microsoft Office Communicator 2007 Getting Started Guide | 45  Select multiple contacts by holding down CTRL as you click the contacts that you wan

46 | Microsoft Office Communicator 2007 Getting Started Guide Join a Conference Call When you place a conference call, the recipients of the call see

Microsoft Office Communicator 2007 Getting Started Guide | 47 Chapter 10: Move Seamlessly Between Communication Modes One of the great new features

48 | Microsoft Office Communicator 2007 Getting Started Guide Figure 10.1. The Conversation window during a conference call with instant messaging,

Microsoft Office Communicator 2007 Getting Started Guide | 49  Share Information Using Live Meeting to send an application-sharing invitation to co

50 | Microsoft Office Communicator 2007 Getting Started Guide After you log into signed in to Live Meeting, you can begin sharing slides, application

Microsoft Office Communicator 2007 Getting Started Guide | 51 Chapter 11: Schedule a Communicator Conference Call or a Live Meeting Conference Micro

Microsoft Office Communicator 2007 Getting Started Guide | 53 Part 4 Phone and Video In this Part: Chapter 12: Getting Started with Office Communic

Microsoft Office Communicator 2007 Getting Started Guide | 55 Chapter 12: Getting Started with Office Communicator Phone and Video Capabilities Offi

56 | Microsoft Office Communicator 2007 Getting Started Guide What You Should Do First Before you get started, make sure you should have a USB audio

Microsoft Office Communicator 2007 Getting Started Guide | 57 About Setting Up Voice Mail If your system is configured for Enterprise Voice (you can

58 | Microsoft Office Communicator 2007 Getting Started Guide After the call is connected, the dial pad is available in the Call Control area, as sho

Microsoft Office Communicator 2007 Getting Started Guide | 59 Chapter 13: Make and Receive Phone Calls Communicator enables you to contact others usi

60 | Microsoft Office Communicator 2007 Getting Started Guide Figure 13.1. The Call button in the Contact List To make a one-click audio call 

Microsoft Office Communicator 2007 Getting Started Guide | 61 Figure 13.2. Call options for a contact To view call options for a contact 5. In t

Part 1 Overview In this Part: Chapter 1: What’s New with Office Communicator Chapter 2: Getting Started

62 | Microsoft Office Communicator 2007 Getting Started Guide Figure 13.3. Phone number entered in the Search box To type a new number and call i

Microsoft Office Communicator 2007 Getting Started Guide | 63 Using Call Controls When you answer a phone call from a Communicator contact, the Conve

Microsoft Office Communicator 2007 Getting Started Guide | 65 Chapter 14: Place and Receive Video Calls You can use Office Communicator to communicat

66 | Microsoft Office Communicator 2007 Getting Started Guide To receive an audio/video call  Click the left pane of the Video Call invitation ale

Chapter 15: Call Forwarding and Voice Mail Office Communicator 2007 provides call handling options that enable you to forward calls to another phone

68 | Microsoft Office Communicator 2007 Getting Started Guide Figure 15.1. Call forwarding options are set to forward calls to another number To f

Microsoft Office Communicator 2007 Getting Started Guide 69 1. In the Office Communicator window, click the Call Control button , and then cl

Chapter 1: What’s New with Office Communicator 2007 In this chapter, we will cover what’s new with:  Contact Management  Enhanced Presence and Pr