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Why am I locked out?
If a security event or hardware failure locks your Surface, you’ll need a BitLocker recovery key to sign in. If you
sign in to your Surface with a Microsoft account, a copy of your BitLocker recovery key is automatically backed
up to that account. To get your recovery key, go online to BitLocker Recovery Keys. For more info, see BitLocker
recovery keys: Frequently asked questions on Windows.com.
- Surface Pro User Guide 1
- © 2013 Microsoft Page ii 2
- Contents 3
- © 2013 Microsoft Page iv 4
- © 2013 Microsoft Page v 5
- © 2013 Microsoft Page vi 6
- Meet Surface Pro 8
- Highlights 9
- © 2013 Microsoft Page 3 10
- What is Windows 8 Pro? 11
- Surface accessories 11
- Video adapters 12
- Power supply 12
- Ethernet adapter 12
- Plug in and turn on 13
- Surface setup 14
- Lock screen and signing in 14
- The basics 15
- Right edge: Charms 16
- Left edge: Switch apps 16
- © 2013 Microsoft Page 10 17
- © 2013 Microsoft Page 11 18
- Copy, and paste using touch 19
- © 2013 Microsoft Page 13 20
- © 2013 Microsoft Page 14 21
- The familiar desktop 22
- How to search 22
- © 2013 Microsoft Page 16 23
- © 2013 Microsoft Page 17 24
- Get to know Surface 25
- © 2013 Microsoft Page 19 26
- The touchscreen 27
- Add your accounts 28
- Add your email accounts 29
- On-screen keyboard 30
- Show the keyboard 31
- Hide the keyboard 31
- Sound features 32
- Battery and power 32
- Charge Surface 33
- Share a link 34
- Change your settings 35
- Use Search 36
- Control Panel 36
- Keyboard 37
- Touch Cover 38
- Trackpad 39
- Trackpad gestures 39
- Type Cover 39
- © 2013 Microsoft Page 33 40
- Surface Pen 41
- Practice using flicks 42
- Customize flicks 42
- pen settings 43
- Accounts 44
- What is a Microsoft account? 45
- Multiple user accounts 46
- Family Safety 47
- Account security 47
- Sign in and out 48
- Switch to another account 49
- Other sign in options 49
- Account password 50
- © 2013 Microsoft Page 44 51
- All about apps 52
- Find an app 53
- Start an app 53
- Switch between apps 54
- Snapping apps 55
- Close apps 56
- Use Task Manager 57
- App settings 58
- App help and troubleshooting 58
- Install apps 59
- © 2013 Microsoft Page 53 60
- Uninstall an app or program 61
- © 2013 Microsoft Page 55 62
- View your billing history 63
- Personalize your Surface 64
- Customize the Start screen 65
- Pin or unpin apps 66
- Turn off Live tiles 66
- Desktop settings 67
- Sync your settings 68
- Notifications 69
- Connect devices 70
- Printing 71
- Can’t print? 72
- Add a Bluetooth device 73
- Manage your devices 73
- Device compatibility 74
- © 2013 Microsoft Page 68 75
- © 2013 Microsoft Page 69 76
- Storage, files, and backup 77
- Files and folders 78
- File Explorer 79
- Libraries 79
- Move files to your Surface 80
- © 2013 Microsoft Page 74 81
- Networking 82
- Connect to a wired network 83
- Join a network domain 84
- Join a workgroup 85
- Join a homegroup 85
- Sharing 86
- The Share tab 87
- Mobile broadband connections 88
- © 2013 Microsoft Page 82 89
- Airplane mode 90
- 3. Tap or click Connect 91
- Built-in apps 92
- Find the Address bar 93
- Navigate with tabs 93
- © 2013 Microsoft Page 87 94
- Add-ons 95
- Add an email account 95
- Remove an email account 96
- Change email settings 96
- Using Mail 96
- © 2013 Microsoft Page 90 97
- Other email apps? 98
- Add people 99
- Find people 100
- Connect with people 100
- Pin a contact to Start 100
- Calendar 101
- Change your options 102
- Switch views 102
- Add a calendar item 102
- Be ready with reminders 103
- Shoot a video 103
- Xbox Music 104
- Stream music 105
- Buy songs and albums 105
- Use Smart DJ 106
- Create a playlist 106
- Xbox Music Pass 106
- Need help? 106
- More music apps 106
- Import photos or videos 107
- Xbox Video 108
- Set up Skype 110
- Call and chat 110
- Skype tips 110
- SkyDrive 111
- SkyDrive desktop app 112
- Microsoft Office 113
- Start an Office app 114
- File compatibility 115
- OneNote 115
- Move around a map 117
- Get directions 117
- Using Maps 118
- Troubleshooting 118
- Xbox Games 119
- Xbox SmartGlass 120
- Step 3: Play something 121
- More built-in apps 122
- Free desktop apps 123
- Photo Gallery 124
- Movie Maker 124
- Keep Surface up to date 125
- Firmware updates 126
- Windows Firewall 127
- BitLocker Drive Encryption 127
- Accessibility 128
- Speech recognition 128
- Keyboard shortcuts 128
- Take a screen shot 129
- Default programs 129
- Refresh Surface 131
- Reset Surface 131
- Add Windows Media Center 132
- Surface Pro BIOS/UEFI 132
- BitLocker recovery key 132
- Why am I locked out? 133
- Clean and care for Surface 134
- Get Help and Support 135
- That’s it! 135
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